An item didn't save correctly
What to try when a share doesn't land in Cue.
- Go back to the app and share the item to Cue again.
- Check that what you’re sharing is supported: a link, text, or a single photo. Cue shows “Cue currently supports links, text, and photos.” when it receives something else.
- If only part of the item is missing (for example, a preview), save it anyway and add a note — you can also tap Edit on the item to change its title.
- Make sure Cue is enabled in the share sheet (see Cue isn’t in my share sheet).
- Update Cue.
If the same app or content type fails repeatedly, contact support with the app name and what you were sharing.
Last updated September 6, 2026